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Frequently Asked Questions

Below are some of are common questions our customers asks.

We offer thoughtfully curated, high quality pet products designed to bring joy to both pets and their people. From stylish toys to durable accessories, everything we carry is made with comfort, quality, and style in mind. We do not sell pets or pet services.

Yes. We only offer products that meet our high standards for safety and durability. Everything is tested and selected with love, by pet parents, for pet parents.

We do! Our collections include toys, accessories, and essentials for both cats and dogs, all designed to blend beautifully into your home and keep your pets happy and engaged.

Most orders are processed within 1–2 business days. Shipping times vary depending on your location, but you can expect your order to arrive within 3–7 business days. You’ll receive tracking details as soon as your order ships.

We’re pet lovers, just like you. We focus on quality, design, and thoughtful sourcing, offering products that are both pet-approved and beautifully made. We believe your home should reflect your style, even when it comes to pet essentials.

Of course. If something’s not quite right, you can return or exchange most unused items within 14 days of delivery. Just reach out to us at and we’ll walk you through the process.

Didn't find your answer?

Don't hesitate to contact our customers support team.